Privacy Policy
Information We Collect
To provide efficient transport and logistics services, we collect:
* Personal Details: Name, email address, and phone numbers.
* Location Data: Specific pickup and drop-off addresses.
* Payment Data: Billing information required to process service fees.
* Service Details: Information regarding the nature of the goods or the number of passengers being transported.
How We Use Your Information
We use your data to:
* Schedule, execute, and confirm your transport bookings.
* Send real-time updates via SMS or Phone Call regarding your driver’s arrival.
* Generate invoices and process payments.
* Ensure the safety and security of our passengers, drivers, and cargo.
Proof of Delivery & Tracking
For logistics and accountability:
* We may collect signatures or photos as Proof of Delivery (POD).
* We may use GPS tracking to provide you with estimated arrival times and to ensure the security of the transit route.
Third-Party Sharing
We respect your privacy. We only share your data with:
* Operational Staff: Drivers and dispatchers who need your location and contact info to fulfill the service.
* Payment Gateways: Secure third-party platforms used to process your payments.
* Legal Compliance: Where required by South African law (e.g., POPIA compliance).
Your Rights (POPIA Compliance)
In accordance with the Protection of Personal Information Act (POPIA) in South Africa, you have the right to:
* Request access to the personal information we hold about you.
* Request the correction or deletion of your data.
* Object to the processing of your data for marketing purposes.
Contact Us
For any questions, data requests, or concerns regarding your privacy, please contact YINBEK TRANSPORT SERVICES at:
* Email: Yinbektransportservices@gmail.com
* Phone: 062 139 0277
* Alternative Phone: 062 251 3974
* Address: Centurion, Gauteng, RSA